• 1,000+

    installations over 10+ years

  • 24/7

    support for managed-service clients

  • Excellent

    Rated 4.9/5 by 110+ NYC corporations

  • 7 Active Teams

    Operating throughout New York

Are you facing?

Managed network services in NYC start with what is already plugged into your network.

  1. Your situation

    Cameras and doors share our office network

    01
    What we doMove each system onto its own network, with only the paths it needs.
    What to expect

    A compromised camera then reaches only its own server, not your laptops. Cloud access control and intercom services need specific outbound connections, so we document them and a firewall change never drops the doors. We also deliver the access control and security cameras on it, so when a camera goes offline, one call finds the fault.

  2. Your situation

    New office, fit-out or building

    02
    What we doAgree closets, risers, power and carrier entry with the GC before hardware is ordered.
    What to expect

    NYC buildings punish assumptions: shared risers and limited carrier entry. Our survey records closets, pathways, power, cooling, carriers and every device that needs a port, and the cabling is designed with the network.

  3. Your situation

    Our network has no one looking after it

    03
    What we doAssess the design, configuration and documentation, then take it into managed service.
    What to expect

    We rebuild VLAN tables, rule descriptions, diagrams and as-builts where they are missing, and track every license and end-of-support date. Existing managed-service clients get 24/7 support, with a 4-hour response on critical failures.

  4. Your situation

    Several sites, or a portfolio

    04
    What we doEvery site in one cloud dashboard, with updates rolled out one site first.
    What to expect

    A bad update is caught at one site, not across the portfolio. We work alongside your IT team or provider, with clear lines on who changes what.

Enterprise network solutions we deliver

From the firewall at the edge to the switch in every closet, each part is sized for what runs on it.

01 / 06

PoE switching

What we deliver

Switches sized for port count, PoE load and uplinks.

Why it matters

Forty cameras allocated 15.4 W each need about 616 W before headroom, more than many 48-port switches supply.

02 / 06

Edge firewalls

What we deliver

Next-generation firewalls at the edge, with two internet paths where possible.

Why it matters

Only the traffic each system needs gets through, and remote access runs over client VPN instead of open ports.

03 / 06

Built-in redundancy

What we deliver

Dual WAN, a warm-spare firewall, stacked switches and a UPS per closet.

Why it matters

One failure does not take a floor offline. Electrified locks stay on their own supervised power, so a network fault never affects egress.

04 / 06

Monitoring and alerts

What we deliver

Alerts on offline devices, failover and saturated links, plus health reports.

Why it matters

Our team sees each alert in the cloud dashboard and acts on it.

05 / 06

Change records and backups

What we deliver

Every rule, network and device change logged, with configuration backups.

Why it matters

Any change can be traced or reversed, and a failed device returns to a known state.

06 / 06

Licenses tracked

What we deliver

Renewals and end-of-support dates watched for you.

Why it matters

No device drops off the network because a license lapsed unnoticed.

Network projects in New York

Two projects: a full venue network, and phased work in an occupied school.

Pacha NYC sign at night
Hospitality and nightlife01 / 02

Pacha NYC

Network, security systems and software for two venues, from one partner.

What we did

Wi-Fi configuration, IT infrastructure programming, cabling and fiber, low-voltage systems and access control for Pacha / Five Development. The network carries over 200 AI-powered cameras, 25+ technicians worked at once, and we integrated the software that runs on it, with ongoing support.

Planning a fit-out or a network refresh?

We'll design the network your security systems run on.

Rated 4.9/5 5 stars by 110+ New York City businesses

Network design services, starting with segmentation

Network design services start with the building and its devices: each system gets its own network.

NetworkWhat is on itWhat it can reach
StaffLaptops, phones, printersInternet and business applications
GuestVisitor devicesInternet only; guests cannot see each other
CamerasIP cameras and recordersThe video server or cloud service only
Access controlControllers, readers, door interfacesThe access control server or cloud platform only
IntercomDoor stations and entry panelsThe intercom service, and access control for door release
Building and IoTBMS, sensors, AV, lighting controlTheir own management platforms
ManagementSwitch and firewall managementNetwork administrators only

Cisco Meraki or Alta Labs

We are a Cisco Meraki partner and an Alta Labs partner, and we recommend whichever fits the building.

Cisco MerakiAlta Labs
RangeMX security and SD-WAN appliances, MS switches, access points, MV cameras and MT sensorsPoE switches, the Route10 router and access points
ManagementCloud dashboard with zero-touch provisioning; every device needs a valid licenseCloud management and mobile app, or a self-hosted controller, included with the hardware
SecurityIntrusion prevention, malware protection and content filtering with Advanced Security licensing; client VPNApplication and domain blocking through its DPI engine
Usually right forMulti-site organizations and high-availability sitesSimpler sites where budget leads
Why licensing matters

Under Meraki co-termination, a lapsed license can shut the organization down; subscription licensing keeps traffic flowing. We track renewal dates under managed service.

Our process, from survey to managed service

Design and configuration happen before install day; failover is tested before handover.

  1. 01

    Survey

    On-site or virtual: closets, risers, carriers and every device that needs a port.

  2. 02

    Design

    Platform, VLANs, firewall policy, PoE budgets and redundancy, agreed before ordering.

  3. 03

    Staging

    Devices claimed in the cloud dashboard and configured before they reach site.

  4. 04

    Install and validate

    Failover and segmentation tested.

  5. 05

    Managed service

    As-builts handed over; monitoring and support begin at go-live.

FAQs

Managed network services FAQs

What do managed network services include?

Managed network services include monitoring, firmware updates, change requests, configuration backups, as-built documentation, health reporting and license tracking for your firewalls and switches. Existing managed-service clients get 24/7 support, with a 4-hour response on critical failures.

Do you provide network support in NYC for networks you did not install?

Yes, we provide network support in NYC for existing networks. We start with an assessment of the design, configuration and documentation.

Is Cisco Meraki or Alta Labs right for our building?

Cisco Meraki or Alta Labs is a choice of scale, security features and licensing. Meraki usually suits multi-site organizations; Alta Labs suits simpler sites. We recommend one after the survey.

Can you design the network for a new building or fit-out?

Yes, we design networks for new buildings and fit-outs. We agree closets, risers, power and carrier entry with the GC during design.

How much do managed network services cost in NYC?

The cost of managed network services in NYC depends on sites, devices, platforms and response terms. We price from a survey and a device count.

Put Your Security Devices on Their Own Network

Send the drawings or walk us through the site. We'll show you the network design.

Rated 4.9/5 5 stars by 110+ New York City businesses

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