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  • 1,000+

    installations over 10+ years

  • 24/7

    support for managed-service clients

  • Excellent

    Rated 4.9/5 by 110+ NYC corporations

  • 7 Active Teams

    Operating throughout New York

The Security Problems Hospitals and Clinics Face

Hospital security systems in NYC must keep public areas open and clinical areas controlled, in buildings that never stop changing.

Duress button beside a hospital bed

  • Open front, restricted back

    Lobbies and emergency departments are public; medication rooms, labs and records must not be.

  • Shifting workforces

    Clinicians, agency staff and vendors need access by shift and unit.

  • Controlled substances

    Medication rooms need every entry logged.

  • Staff safety

    Triage and behavioral health staff need a fast way to call for help.

  • Constant construction

    One floor is renovated while the next stays open.

What We Deliver for Healthcare Facilities

A healthcare security system in NYC works when access, alarms, video and the network are designed as one.

Healthcare needWhat we deliver
Hospital access controlAccess control on LenelS2 OnGuard, Software House C•CURE 9000, Genetec or Salto for medication rooms, labs and records, with an audit trail.
Clinic access controlCloud-managed access for outpatient clinics, with mobile and card credentials issued per shift.
Visitors and vendorsVisitor management with pre-registration and badging; vendor badges open only the doors and hours they need.
Duress and emergency alertPanic, duress and emergency alert devices for reception, triage and treatment rooms.
Privacy-aware videoHD IP cameras, NDAA-compliant only (Axis, Genetec), recorded on exacqVision and permissioned by role.
Floor controlElevator access control integrated with all major elevator brands, including Braxos.
InfrastructureStructured cabling and servers, with controllers, readers and cameras on their own network segment through our network security services.

Relevant Project Experience

Life-safety alarms in specialist environments need what hospitals need: careful specification, compliant wiring and trade coordination.

New York City Ballet training center corridor
Cultural institutions01 / 01

David H. Koch Training Center, New York City Ballet (2025)

Problem. A fifth-floor renovation included a cold plunge that needed a reliable way to call for help.

What we did. With MAD and SPK/Lewis, we installed an emergency pull-cord alarm for the cold plunge, plus wiring and custom doors.

Result. Completed on time and within budget. Read the New York City Ballet project

Renovating a unit or replacing a legacy system? We will review the plans and recommend a phased approach. Request a site assessment

Read the project
★★★★★
“Had a biometric access system installed at our medical facility in Manhattan. The attention to detail was incredible, they made sure every scanner was positioned perfectly for both staff and patients with mobility issues.”
Aries Cone, Manhattan medical facility

Security Systems for Hospitals in NYC: Compliance by Design

Security systems for hospitals in NYC answer to several standards at once. We design so your compliance team can show how each is met.

StandardWhat it asksHow the system supports it
HIPAA physical safeguardsFacility access controls for areas holding patient informationRole-based access, an audit trail per door, restricted video viewing and export
Joint Commission (EC.02.01.01)Identify security-sensitive areas and control access to themDefined zones, controlled entry and access reports for surveys
CMS Conditions of ParticipationDrugs stored in secure, locked areasCredential-plus-PIN, biometric readers or two-person rules on medication rooms; cabinet and cart locks on the same system
DEA safeguardsControls on controlled-substance storageLogged entry to vaults and storage; see pharmacy security

  • Egress and life safety

    Locked doors on egress paths must release on fire alarm activation and, where required, on power loss. Delayed-egress hardware in clinical units needs approvals. We coordinate release with the fire alarm vendor and do not install fire alarm systems.

  • Behavioral health

    Unit door hardware has specific safety requirements, chosen with clinical leadership.

  • Patient privacy

    Cameras cover entrances, corridors and medication areas, never treatment spaces. Retention is set with your compliance team.

  • Accessibility

    Readers sit at accessible heights; automatic patient-entrance doors work with access control.

Your organization owns its HIPAA program and approvals. We design the system to support them.

Lockdown, Monitoring and Staff Changes

Hospital access control proves itself during incidents, shift changes and departures.

  • Partial and full lockdown

    Security can lock one unit, the emergency department or the whole building from the dashboard, while egress doors still release.

  • Real-time monitoring

    Forced and held-open door alarms, tailgating detection from camera analytics, and duress alerts reach security staff as they happen.

  • Staff offboarding

    Badge deactivation is tied to HR changes, so access ends the day someone leaves or changes units.

  • Multi-facility management

    Hospitals, clinics and outpatient sites run from one centralized platform.

  • One accountable partner

    When a medication room door stops logging entries, staff make one call. We own the hardware, cabling, platform and integrations, and coordinate with IT and capital projects.

How a Healthcare Project Runs

Healthcare projects are sequenced so clinical areas stay operational.

  1. 01

    Assessment

    Clinical areas and existing systems, with facilities, security and IT.

  2. 02

    Design

    Our security design and consulting team specifies the system door by door.

  3. 03

    Phasing

    Sequenced with the GC and capital projects, with temporary security where units stay open and the hospital's infection control risk assessment (ICRA) followed in occupied areas.

  4. 04

    Install and test

    Every device verified, fire alarm release checked with the fire alarm vendor.

  5. 05

    Training

    Security and facilities teams learn users, audit reports and alarm response.

  6. 06

    Support

    Backed by a 12-month warranty. Managed service and maintenance, including systems installed by others, brings 24/7 support for existing clients on managed service and maintenance, with a 4-hour response on critical failures.

Larger projects are phased.

FAQs

Hospital Security Systems: Frequently Asked Questions

Straight answers for hospital teams.

What should a hospital access control system in NYC cover?

A hospital access control system in NYC should cover medication rooms, labs, records, IT rooms and staff corridors, with an audit trail of every entry. Public areas lock on schedule after visiting hours.

Do your hospital security systems meet HIPAA and Joint Commission requirements?

Our hospital security systems are designed to support HIPAA physical safeguards, Joint Commission security-sensitive areas and life safety egress. Your organization owns its compliance program; we supply the access reports it needs.

How should a hospital remove access when staff leave or change units?

A hospital should remove access when staff leave or change units through badge deactivation tied to HR records. The change applies at every door at once and is logged.

Can access control lock down a unit or the emergency department?

Access control can lock down a single unit, the emergency department or the whole building from the security dashboard. Doors on egress paths still release so people can leave safely.

Can you work in a hospital that is under construction or renovation?

We work in hospitals under construction or renovation by phasing with the GC and capital projects team, under the hospital's ICRA requirements. Occupied units keep working security throughout.

Is clinic access control different from hospital access control?

Clinic access control is usually smaller and cloud-managed, so a practice manager can run it. Hospital access control tends to need on-premise servers, more integrations and more roles.

Security That Works Around Patient Care

One partner for your healthcare security system, from the medication room door to the server.

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