• 1,000+

    installations over 10+ years

  • 24/7

    support for managed-service clients

  • Excellent

    Rated 4.9/5 by 110+ NYC corporations

  • 7 Active Teams

    Operating throughout New York

Highline Integrated Security designs, installs and maintains multifamily security systems in NYC.

Security Problems in NYC Multifamily Buildings

Multifamily security problems come from turnover, deliveries and too many separate systems.

Reader on a building gate
  • Credentials that outlive the lease

    Keys and fobs leave with former tenants, movers and contractors.

  • Packages in the lobby

    Deliveries pile up where anyone can reach them.

  • An intercom no one can update

    Old directories and riser wiring that fails.

  • Tailgating at lobby doors

    One resident badges in and a stranger follows.

  • No view across the portfolio

    Each building runs its own system.

Apartment Building Security Systems We Deliver

Our apartment building security system puts every shared door, gate and elevator on one building access control system.

AreaWhat we deliver
Lobby and entrancesSelf-locking entrance doors with readers, mobile credentials on Salto KS, Brivo or HID Mobile Access, and an IP video intercom on Axis door stations.
Package roomsMultifamily access control with time-limited delivery access for carriers and a camera on the room.
AmenitiesGym, roof, laundry and storage access by resident group and time of day.
Garages and gatesGates on the same credential, parking-gate intercoms, and Axis license plate recognition with exacqVision.
ElevatorsElevator access control that limits floors by credential, integrated with all major elevator brands, including Braxos.
Portfolio dashboardCloud credentials issued and revoked across every building in minutes.

We work on common areas and shared building systems only, never inside individual apartments.

See Our Completed Work on Multifamily Buildings

Intercom, credentials and garage gate run on one platform and one standard, delivered and supported by one team, which means fewer super hours and tenants who stay.

★★★★★
“They assessed the setup properly, didn’t try to oversell anything, and the installation was clean. We’ve been managing this property for years, so finding a vendor who understands this type of system isn’t always easy. Since the install, we haven’t had a single complaint from tenants.”
Monica Rowe, multi-unit access control

Every system is backed by a 12-month warranty.

Managing one building or fifty?

Rated 4.9/5 5 stars by 110+ New York City businesses

Apartment Building Intercom Systems

An apartment building intercom system is the building's front door, and in New York it is often a legal requirement.

  • App-based video intercom

    Residents see visitors on their phones and release the door from anywhere.

  • Unit directory in software

    Move-ins and move-outs never mean rewiring a panel.

  • Buzzer and handset replacement

    Cloud intercoms route calls to residents' phones, so in-unit wiring is often no longer needed.

Intercom keeps failing? Our intercom repair service covers all major brands.

Cameras, Remote Video Monitoring and Analytics

Cameras in a multifamily building protect common areas and give managing agents eyes on every building without a super on site.

  • Coverage

    NDAA-compliant Axis and Genetec HD IP cameras on entrances, package rooms, garages and common areas, recorded on exacqVision and linked to door events.

  • Remote video monitoring

    Live and recorded video from a phone or desktop, across the whole portfolio.

  • AI video analytics

    Alerts for loitering at the entrance or after-hours activity in the package room, sent with the clip.

  • Network segmentation

    Cameras, intercoms and access control run on their own building network segment, separate from tenant and guest traffic.

Compliance for Multifamily Security Systems in NYC

Multifamily security in NYC has to meet the Multiple Dwelling Law, egress and accessibility rules before anyone's wish list.

  • Multiple Dwelling Law §50-a

    Class A multiple dwellings erected or converted after January 1, 1968 need automatic self-closing, self-locking entrance doors, and an intercom with remote door release where there are eight or more apartments. Older buildings need the same when a majority of tenants request it in writing.

  • HPD violations

    HPD can issue violations when entrance doors, locks or intercoms are defective.

  • Egress

    Electrified locks on egress doors release on fire alarm activation and loss of power where required. We coordinate with the fire alarm contractor and do not install fire alarm systems.

  • ADA-accessible entry

    Readers and intercom stations at accessible heights.

  • Landmark buildings

    Visible facade work in historic districts may need Landmarks Preservation Commission review.

Confirm what applies to your building with counsel or your expediter.

Retrofit vs New Build, and How a Project Runs

Multifamily security works differently in an occupied building than in one under construction, and residents always need a way in.

Retrofit in an occupied buildingNew build or gut renovation
CablingExisting risers reused; wireless locks on hard-to-wire doors.Structured cabling designed in from the start.
CutoverOld and new systems overlap, so no one is locked out.Commissioned before move-in.
  1. 01

    Survey

    Entrances, intercom, package rooms, amenities and garages.

  2. 02

    Design and proposal

    A scope per building and a portfolio standard where you run several.

  3. 03

    Installation

    Scheduled around occupancy; larger buildings and portfolios are phased.

  4. 04

    Support

    Managed service and maintenance, with 24/7 support for existing clients and a 4-hour response on critical failures.

For new developments, see our construction security solutions.

FAQs

Multifamily Security FAQs

Answers on what to include, choosing a platform, the intercom law, remote monitoring and cost.

What do multifamily security systems in NYC include?

Multifamily security systems in NYC typically include lobby access control, an IP intercom, package room control, amenity and garage access, and common-area cameras. On one platform, they run from one dashboard.

Which building access control system works best for an apartment building?

The building access control system that works best for an apartment building handles turnover easily, works with the intercom and can be managed remotely. Salto KS, Brivo or HID Mobile Access suit most buildings; larger portfolios may prefer an on-premise or hybrid platform such as LenelS2 OnGuard, C•CURE 9000 or Genetec.

Do NYC apartment buildings need an intercom?

Many NYC apartment buildings do need an intercom. Multiple Dwelling Law §50-a requires one in class A buildings with eight or more apartments erected or converted after 1968.

Is remote video monitoring worth it for an apartment building?

Remote video monitoring is worth it for an apartment building when staff are not on site around the clock. Managers see lobbies and package rooms from a phone, with analytics alerts.

How much does an apartment building security system cost?

An apartment building security system costs according to the number of doors, the intercom, camera coverage and whether the building is occupied. We price per building after a site assessment, and portfolios can be phased.

One System for the Whole Building

Fewer vendors, fewer keys and one dashboard for every door. Talk to us about your building or portfolio.

Rated 4.9/5 5 stars by 110+ New York City businesses

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