C•CURE 9000 and iSTAR systems upgraded and supported for New York enterprise buildings.
installations over 10+ years
support for managed-service clients
Rated 4.9/5 by 110+ NYC corporations
Operating throughout New York
Software House access control, built on C•CURE 9000 from Johnson Controls, is enterprise access control for organizations with many doors, many operators and strict audit needs. Universities, financial firms and hospitals and health institutions tend to choose it.
Partitioning
Data and permissions separate by site, tenant or department.
Enterprise scale
C•CURE 9000 Enterprise runs a master server with up to 60 satellite application servers, with high availability and failover options for sites that cannot go down.
Event and incident management
Alarms, door events and operator responses are handled and recorded in one place.
Deployment
C•CURE IQ, the evolution of C•CURE 9000, deploys on premises, hybrid or as C•CURE Cloud. A single office suite usually needs a lighter platform.
The iSTAR controller sets reader capacity, encryption and what a site can do if the server link drops.
| Controller | Where it fits |
|---|---|
| iSTAR Edge G2 | Up to 8 readers; smaller areas, remote sites and tight closets |
| iSTAR Ultra family | Dense door counts in large buildings, sized per closet |
| Legacy iSTAR models | Checked against the target version's supported hardware list; replaced in phases where needed |
Current iSTAR G2 controllers support encrypted OSDP and modern TLS. We review reader protocol and firmware together, because upgrading one without the other leaves the gap open.
Our institutional record includes the commercial security upgrade at the David H. Koch Theater at Lincoln Center. It covered access control, emergency alert systems and compliant wiring on the 5th floor, delivered with SPK/Lewis Construction.
Track record
1,000+ installations over 10+ years, including Carnegie Hall and Christie's.
Rating
4.9/5 from 110+ New York City businesses.
Facing a C•CURE upgrade or looking for a new service partner?
C•CURE 9000 upgrades are where many New York buildings are now, with C•CURE 800 or early versions on unsupported servers.
Version path
Some upgrades need intermediate versions. We test the SQL database migration on a copy before the live cutover.
Server and OS
New server or virtual machine, supported Windows and SQL, updated backups.
Controllers in phases
Floor by floor or building by building, so doors stay managed.
Cardholder data
Records, clearances and history carry forward, cleaned first.
C•CURE integration puts the event, the door and the camera on one screen, and the add-on modules decide how much admin it removes.
Video
victor with American Dynamics recorders and exacqVision video management, both from Johnson Controls, plus supported third-party systems. The security cameras we supply are NDAA-compliant only.
C•CURE manages Salto battery locks through the Salto server, for interior doors that are hard to wire.
Lobbies and elevators
Turnstile speed lanes, biometric readers and elevator access control, integrated with all major elevator brands, including Braxos.
Visitors and requests
C•CURE Portal handles visitor management, and Access Management Workflow lets staff request access for approval.
Government credentials
C•CURE High Assurance supports FIPS 201 credential requirements.
Dashboards and mobile
C•CURE IQ adds security dashboards and a browser client; the C•CURE Go mobile app supports monitoring on the move.
Ecosystem
The Connected Partner Program covers 300+ integrations, including intrusion panels.
A C•CURE site spans software maintenance, controllers, door locks, the IT team's server and video. We take the full chain, so an offline iSTAR has one owner.
Version, licenses, server, database health, controllers and reader protocol.
Target version, server plan, controller order and integration scope.
Test migration, then live cutover in an agreed window.
Every door, clearance, alarm and video link tested and recorded.
24/7 support for existing clients on managed service and maintenance, with a 4-hour response on critical failures, including C•CURE systems installed by others.
Our installations are backed by a 12-month warranty.
FAQs
Quick answers on C•CURE upgrades, cloud and licensing.
Yes, we are a Software House dealer in NYC. We design, upgrade and support C•CURE 9000 and iSTAR systems, plus the door hardware, cabling and integrations around them.
Yes, we can upgrade C•CURE 800 or older C•CURE 9000 systems to a supported version. We audit first, test the data migration and then phase the cutover.
You do not always need to replace all your iSTAR controllers. We check each one against the target version's supported hardware list and replace only what falls outside it.
C•CURE 9000 can work with existing cameras recorded on a supported platform such as exacqVision or victor. We confirm compatibility so alarms open the right views.
C•CURE can run in the cloud through C•CURE IQ, which deploys on premises, hybrid or as C•CURE Cloud. We match the model to your IT policy.
C•CURE 9000 licensing and support cost depends on door and reader count, server architecture, add-on modules and the software maintenance agreement. We price after the audit, with upgrade and support costs shown separately.
Tell us what version you run. We'll audit it and give you a clear upgrade and support plan.
