• 1,000+

    installations over 10+ years

  • 24/7

    support for managed-service clients

  • Excellent

    Rated 4.9/5 by 110+ NYC corporations

  • 7 Active Teams

    Operating throughout New York

Where Alta Labs Fits in a New York Business

Alta Labs fits commercial sites that want a cloud-managed network without a license to renew on every device.

Alta Labs Networks, Configured Before They Reach Site

Alta Labs leaves little to configure beyond the network itself.

  • Claim and configure in the cloud

    Devices are added to Alta Labs Control and configured before they reach site.

  • Mobile app or dashboard

    Device status for every site in one place, on a phone or desktop.

  • No license to manage

    Cloud and self-hosted control are included with the hardware purchase.

See Our Completed Network and Security Projects

At Pacha NYC, one team delivered the network and every system on it.

Pacha NYC sign at night
Hospitality and nightlife01 / 01

Pacha NYC

What we did: For Pacha / Five Development: structured cabling and fiber, IT infrastructure programming and integrated access control alongside over 200 AI-powered cameras, with 25+ technicians working simultaneously.

Result: One partner for every system, with ongoing support. Read the Pacha NYC project.

Weighing Alta Labs for a restaurant, store or office?

Rated 4.9/5 5 stars by 110+ New York City businesses

The Alta Labs Product Range: Switches, Routing and Control

The Alta Labs range covers the switching and routing a small or mid-size site needs.

Alta Labs productWhat it does
Alta Labs switchesPoE switches from 8 to 48 ports. The S24-PoE has sixteen PoE+ ports and a 240 W budget; the S48-APOE has 48 PoE+ ports, a 740 W budget and four SFP+ uplinks. Both support 802.1X.
Route10 routerA 10 Gbps router with intrusion detection and prevention, deep packet inspection, VPN (IPsec, OpenVPN, IKEv2 and WireGuard), dual WAN failover and VLANs.
Alta Labs ControlCloud management with a mobile app, or a hardware or self-hosted controller.
Access pointsAlta Labs also makes access points (the AP6 family and AP7-Pro), managed on the same platform.

Alta Labs Networks for Cameras and Access Control

An Alta Labs network carries cameras and access control well when it is designed for them. When a reader stops responding, the fault can sit in the reader, the port, a VLAN or the router, and we own all of it.

  • Separate VLANs

    Cameras, access control, intercoms, POS, staff and guests each get their own network, with Route10 rules between them, as part of our network security work.

  • PoE planning

    PoE+ delivers up to 30 W per port, enough for readers, intercom stations and most fixed cameras. Higher-power cameras get a separate power plan.

  • Video and access paths

    NDAA-compliant Axis and Genetec cameras on exacqVision stay on the camera VLAN; Salto KS or Brivo get only the outbound connection they need.

  • Guests kept in their lane

    Where a site uses Alta Labs wireless, AltaPass ties each password to its own VLAN, so a guest device never lands on the POS or camera network.

  • Secure remote access

    Managers connect over the Route10 VPN, not through open ports on recorders.

Cisco Meraki or Alta Labs: Choosing a Meraki Alternative

Alta Labs is the Cisco Meraki alternative we recommend for simpler sites. We are a partner for both and choose by scale, edge security and licensing.

DecisionAlta LabsCisco Meraki
ScaleSingle sites and small portfoliosMulti-site portfolios, offices and campuses
Edge securityRoute10 with IDS/IPS, DPI and VPNMX with IDS/IPS, malware protection and content filtering
LicensingCloud management included with the hardwareRecurring license for every device
Typical fitRestaurants, boutiques and small officesCorporate offices, multi-site retail and hospitality

A site that outgrows Alta Labs can move to Meraki. We plan cabling and VLANs so switches swap without rewiring.

FAQs

Alta Labs NYC FAQs

Short answers on partner status, licensing, firewall capability, reliability and buying hardware online.

Are you an Alta Labs dealer in NYC?

We are an Alta Labs partner in NYC. We design, install and support Alta Labs networks for commercial sites across all five boroughs.

Does Alta Labs charge a license fee?

Alta Labs does not list a per-device license fee for cloud management; it states that cloud and self-hosted control are included with the hardware.

Can Alta Labs handle the firewall and remote access for a small site?

Alta Labs can handle the firewall and remote access for many small sites through Route10, with intrusion prevention, deep packet inspection, VPN and dual WAN failover. For large estates or advanced edge security, we usually recommend Cisco Meraki.

Is Alta Labs reliable for a business that cannot afford downtime?

Alta Labs is reliable for most small and mid-size sites when it is deployed carefully. We test firmware on one unit first and stage configurations before install. Where uptime requirements are strict, we recommend Cisco Meraki.

Can we buy Alta Labs hardware online and hire an Alta Labs installer?

You can buy Alta Labs hardware online, but we supply it as part of a designed project. That way the switch, VLAN plan and PoE budget match the cameras and readers before anything is mounted.

Request an Alta Labs Site Assessment

Tell us what the network needs to carry, and we will tell you whether Alta Labs or Cisco Meraki fits.

Rated 4.9/5 5 stars by 110+ New York City businesses

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