Hospitality and nightlife01 / 02
Pacha NYC (2026)
Integrated access control, over 200 AI-powered cameras and real-time occupancy software across two venues, with 25+ technicians at once.
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- Access Control Systems
- Turnstiles
Turnstile Installation and Repair in NYC
- Optical, speed gate and tripod lanes
- Repairs on lanes others installed
- After-hours lobby work
We install and repair turnstiles across New York City, set up to read the cards you already use.
- 1,000+
installations over 10+ years
- 24/7
support for managed-service clients
- Excellent
Rated 4.9/5 by 110+ NYC corporations
- 7 Active Teams
Operating throughout New York
Turnstile Projects We Take On
Most turnstile work in NYC starts from one of four places.
A new lobby or fit-out
We lay out the lanes with the architect, so coring, power and data are ready before the stone goes down.
Replacing old lanes
We reuse the cabling and readers that still work and replace the lanes around them, after hours.
Adding turnstiles to an existing access control system
The lanes read the same cards, fobs and phones as every other door.
Lanes that have stopped working
We diagnose and repair turnstiles from all major brands, including lanes another company installed.
Types of Turnstiles We Install
We install four types of turnstile, each trading stopping power against speed and lobby design.
| Type | How it works | Best for |
|---|---|---|
| Optical turnstiles | Sensor beams detect each passage, with no barrier or a low one | Staffed lobbies where looks and speed matter most |
| Speed gates (swing or sliding glass) | Glass panels open on a valid credential and close behind | Office lobbies that need a physical stop |
| Waist-high (tripod or barrier arm) | Rotating arms pass one person per credential | Staff entrances, gyms and back of house |
| Full-height turnstiles | A floor-to-ceiling rotor | Unattended perimeter and loading entrances |
Every bank includes at least one wide ADA lane with a reachable reader.
See Our Completed Work in New York Lobbies and Venues
One team owns the lanes, readers, cabling, visitor credentials and elevator link, so when something fails you make one call.
Custom platforms02 / 02
Christie's
Custom people-counting technology we developed for Mirage, later adopted by Christie's.
“I manage a commercial property in Midtown and we needed turnstiles installed for our lobby. Highline Integrated Security handled the full job including the cabling and panel work. They coordinated with our building super and finished within the timeframe they gave us. The turnstiles have been running without issues for three months now.”
Planning new turnstiles or fixing old ones?
We'll survey the lobby and tell you what to install, repair or replace.
Which Turnstile for Which Entrance
The right turnstile depends on the entrance, its security level and who staffs it.
| Entrance | Usual choice |
|---|---|
| Office tower lobby | Speed gates or optical lanes, plus a wide ADA swing gate |
| Staff and back-of-house entries | Waist-high tripod or barrier-arm lanes |
| Loading areas and perimeter gates | Full-height turnstiles |
| Campuses, venues and healthcare | Speed gates with visitor credentials |
| Data rooms and secure floors | A single lane with a facial reader and anti-passback |
Turnstile Repair in NYC
We repair turnstiles from all major brands, including lanes installed by other companies.
| Problem | Usual cause |
|---|---|
| Lane won't read cards or phones | Reader fault, controller link or a credential format the system no longer accepts |
| Barrier stuck open or closed | Motor, drive or power supply failure |
| False tailgating alarms | Sensors out of alignment or blocked |
| Lanes don't release on fire alarm | A broken release signal between the fire alarm panel and the lanes, which needs fixing before anything else |
| Lanes work, but logs are missing | The lanes have lost their connection to the access control software |
Repair or replace
We tell you which lanes are worth repairing and which should be replaced, and why.
Planned maintenance
Sensor alignment, barrier and motor checks, and reader and controller updates.
Managed-service clients
24/7 support for existing clients on managed service and maintenance, with a 4-hour response on critical failures, through our security maintenance plans.
How Turnstiles Work With Your Access Control
A turnstile is one more door on your access control system, so it has to agree with that system in under a second.
One credential
Lane readers accept the cards, fobs and mobile credentials used on every other door.
Facial readers where identity matters
Biometric readers at the lane for restricted entrances.
Visitors without a queue
Visitor management sends a QR code that opens a lane for the visit.
Lobby to floor
The same credential calls the elevator to the right floor through elevator access control, with all major elevator brands, including Braxos.
Alarms and logs
Tailgating and forced-passage alarms reach the security desk, and every passage is logged.
Lanes connect to Salto, Genetec, LenelS2 OnGuard, Software House C•CURE 9000 or Brivo.
Lobby Turnstiles: Egress, ADA and Preparation
Most turnstile problems are set at design, so we plan these before anything is ordered.
Egress and fire alarm release
Lanes keep the required exit width and open on fire alarm and power loss where required. We coordinate the release with your fire alarm vendor and do not install fire alarm systems.
ADA lanes
At least one wide lane per bank, with a reader that is easy to reach.
Floor coring and conduit
Planned with the architect before the floor finish goes down.
Power and data
Dedicated power and controller links over structured cabling, never surface-run.
Turnstile Installation in Manhattan
In Manhattan towers, we size lanes for the morning peak and install around tenants who are still arriving.
Throughput
Lanes are sized in people per minute at the busiest window, from badge data or headcounts.
Bidirectional lanes
Lanes switch with morning inflow and evening outflow.
After-hours work
Coring, anchoring and cabling happen after hours, and the lobby is clean and usable each morning.
Phased banks
One bank is commissioned before the next opens.
Larger lobbies are phased. See our access control installation in Manhattan and office building security.
FAQs
Turnstile Installation and Repair: FAQs
Short answers on cost, repairs, tailgating, fire alarm release, existing systems and choosing an installer.
How much does turnstile installation cost?
Turnstile installation cost depends on the lane type and count, finish, floor and power preparation, and how the lanes connect to your access control. We price after laying out the lanes on your lobby plan.
Can you repair turnstiles another company installed?
Yes, we repair turnstiles from all major brands, including lanes another company installed. We find the fault first, then tell you whether a repair or a replacement makes sense.
How do turnstiles stop tailgating?
Turnstiles stop tailgating by allowing one person per credential and alarming on a second person in the lane. Anti-passback stops a card being handed back for someone else.
Do turnstiles have to open during a fire alarm?
Turnstiles generally have to release during a fire alarm where they sit on the path of egress. Barrier lanes open on alarm and on loss of power where required, coordinated with your fire alarm vendor.
Can new turnstiles work with our existing access control system?
New turnstiles can usually work with your existing access control system, because the lane reader connects to your current platform. We check readers, controller capacity and card formats at the survey.
What should we look for in a turnstile installer in Manhattan?
Look for a turnstile installer in Manhattan who handles the lanes, readers, cabling and elevator link, works after hours, and repairs what they install. Ask who supports the lanes after handover.
Need turnstiles installed or repaired?
Tell us about the lobby or the lane that's failing. We'll survey on site and recommend the fix.